Frequently Asked Questions
Custom, Luxury Home Painting Services
Questions and answers about the painting process, paint products, payment, warranty, and more.
- How soon can my job be started?
Ultra Finish employs a fully trained and professional staff in order to accommodate scheduling in the quickest time frame possible. Once a job has been contracted for, it can usually be started within a couple of weeks. Work is normally performed Monday through Friday.
- How long will the job take to complete?
Once Ultra Finish begins work on your job, a crew will be there on consecutive days until your job is complete. Crew sizes and product drying times will determine how long each project will take to complete.
- What affect can the weather have?
The weather could have many affects. At Ultra Finish we warranty all of our jobs and therefore will not jeopardize the product and quality of our work by working under conditions that are not suitable for painting. We will however do our best to make up for any lost time due to severe weather conditions in order to finish your home or project in a timely manner.
- What should we do before the job is started?
It is a good idea to provide sufficient access to all areas of your home being painted. This includes trimming plants and shrubs, moving potted plants, patio furniture, tools, etc. On interiors you should take down all wall hangings, window coverings, knickknacks and clean out any entertainment centers, hutches or book cases. By providing clear access for our crew it will allow us to do a more complete job. This also makes the job site a safer work environment. You should also make arrangements to have any pets looked after during the job. If you need any help with heavy or high objects we would be more than happy to assist you.
- What paint products does Ultra Finish use?
Ultra Finish uses only the finest products to insure longevity, durability and quality. We only use products from major manufacturers such as Benjamin Moore, Porter and Sherman Williams. We will assess and customize each job individually in order to provide your home or project with the best suitable products.
- What is your payment policy?
Ultra Finish requires a deposit before commencement of the job. The balance in full is due upon completion of the job.
- How long can I expect the paint to last? What do you warranty?
On exteriors you can expect your job to last 5 to 7 years. Interiors vary depending on how it is maintained. All of our manufacturers warranty the products we use for one year. At Ultra Finish we continue to go above and beyond even after the job is complete. When the job is complete, we will do a final walk through. Any additional touch ups will be taken care to ensure that you are more than happy with the end result. We will also provide you with a personalized touch up kit along with a written manifest or specification sheet.